Privacy Policy

Last updated: December 13, 2025

1. Introduction

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We collect information you provide directly to us, such as when you contact us or use our services. This may include:

  • Name and contact information (email address, phone number)
  • Business information (company name, job title, industry)
  • Project details and requirements
  • Communications with us (emails, messages, support inquiries)

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, clicks, interactions)
  • Cookies and similar tracking technologies
  • Log files and analytics data

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Provide, maintain, and improve our services
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, offers, and events
  • Send technical notices, updates, security alerts, and support messages
  • Monitor and analyze trends, usage, and activities
  • Personalize and improve your experience
  • Detect, investigate, and prevent security incidents
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share your information with third-party service providers who assist us in operating our website, conducting our business, or serving our users. These parties are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to processing of your information for certain purposes
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use information about you. Cookies are small data files stored on your device that help us improve your experience on our website.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: sales@eternalbrains.com

Website: https://www.eternalbrains.com

Response Time: We typically respond within 24-48 hours

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